All orders will be shipped via Sociedad Estatal Correos y Telégrafos S.A. S.M.E.. Shipping insurance is optional and may be contracted at the customer’s request.
We ship to the following countries within the European Union: Spain (excluding Ceuta, Melilla and the Canary Islands), Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Czech Republic, Romania, Sweden.
We do not ship to areas of the aforementioned countries with special customs conditions and/or where customs clearance is required. Any purchase with a delivery address in these areas or in countries not listed above will be rejected and the amount will be refunded.
Shipping costs are broken down based on the destination and the weight of the package. Below is a detailed chart with shipping costs for both Spain and other European countries:
Shipments to Spain
0 to 5 kg: €10.00
* Additional kg (from 5 kg onwards): €1.50
Shipments to Europe
0 to 5 kg: €50.00
Additional kg (from 15 kg onwards): €3.50
Delivery Times
The delivery time will never exceed one month from the date the order is placed, except in exceptional cases. Some products in our catalog are available for pre-order. If your order includes one or more pre-order products, the delivery of the entire order may be delayed until these products are available and have arrived at our facilities. The specific delivery time for pre-order products is indicated in the product description in our online catalog.
Delivery Responsibility
The company is not responsible for delivery delays caused by events beyond our control, such as customs issues or transportation delays.